Safe Steps is the only 24/7, family violence response centre in Victoria, providing a “state-wide entry point” for victim-survivors of domestic and family violence. Services include information and referral, crisis response, specialist family violence risk assessment, safety planning, Webchat, and access to supported crisis accommodation.
Our vision is safety, support and respect for all victim-survivors of domestic and family violence.
Our practice is trauma-informed and guided by evidence. We provide services to all victim-survivors and recognise that most of our work is dedicated to the needs of women and children which reflects the gendered nature of domestic and family violence.
The Family Violence Crisis Specialist - Intake and Assessment will work as part of the Victorian state-wide Family Violence service, providing a specialist first response to victim-survivors seeking safety from family violence. The FVCS role provides telephone-based family violence crisis intervention to clients who are at serious risk of harm due to family violence.
If this sounds like the role for you then click on the 'Apply Now' button below.
Please note:
- Your application will not be considered unless you provide a cover letter responding to the key selection criteria (maximum 2 pages of text) and a brief Resume.
- Applications will be assessed as they are received. We reserve the right to close the application period early if a suitable candidate is found.
- Applications must be submitted through the Safes Steps Jobs Portal unless another accessible method has been discussed.
PAY LEVEL: SCHADS Level 5 - pay point 1 ($49.28/hr)
CONTRACT TYPE: Permanent, Part Time, (0.6 FTE or 0.8 FTE)
NUMBER OF PLACES: 4
KEY RESPONSIBILITIES
Service Delivery
- Provision of information, advice, and consultation, and where appropriate referral for victim survivors, their family members or service providers.
- Provision of telephone-based family violence crisis intervention to clients who are at serious risk of harm due to family violence
- Respond to victim survivors through the Safe Steps’ webchat service and respond by email
- Assess and respond to family violence risk within the MARAM service delivery framework to support the safety of victim survivors
- Contribute to project and other activities designed to improve the statewide family violence crisis response service
- The role requires that services delivered are of high quality, and in line with the Code of Practice for Specialist Family Violence Services and the Multi-Agency Risk Assessment and Management (MARAM) Framework
Team Support
- Participates in team activities, attend staff meetings when scheduled, and demonstrate a supportive approach to colleagues which contributes to the overall team effectiveness
Professional Development and Continuous Improvement
- Maintain and develop theoretical knowledge and practice wisdom in (family/domestic violence, feminist theory, intersectional and trauma informed practice) and meet core values and behaviors of Safe Steps
- Demonstrate a commitment to reflective practice, professional debriefing, and supervision
Occupational Health and Safety
- Meet Occupational Health & Safety obligations in line with Safe Steps Policy and Procedures as well as relevant legislation
Other
- Perform other duties consistent with the position where required and/or requested by management from time to time.
- Complete mandatory and other training as required.
- Adhere to all organisational policies and procedures, including all workplace health and safety measures.